Terms of Use
1. Acceptance of Terms
These Terms of Use "Terms" govern your access to and use of the website operated by the East Africa Communications Organisation "EACO", "we", "our" or "us" at eaco.int, including any content, functionality, and services offered on or through the website.
By accessing or using our website, you confirm that you are at least 18 years of age, that you have read and understood these Terms, and that you agree to be bound by them. If you do not agree to these Terms, you must not access or use our website.
EACO is an inter-governmental organisation established under the East African Community framework. These Terms are governed by our mandate as a regional regulatory coordination body and applicable laws of the East African Community member states.
2. About EACO
EACO is the East Africa Communications Organisation, an inter-governmental body established by the East African Community member states — Burundi, Democratic Republic of Congo, Kenya, Rwanda, South Sudan, Tanzania, and Uganda — to coordinate and harmonise communications and ICT regulation across the region.
Our secretariat is located in Kigali, Rwanda. EACO's mandate includes harmonising spectrum management, postal and telecommunications regulation, and facilitating digital transformation across member states.
The website is operated by the EACO Secretariat and serves as an official channel for information, event registration, publications, and stakeholder engagement.
3. Permitted Use
Subject to these Terms, EACO grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the website for lawful, personal, and non-commercial purposes related to EACO's mandate and activities.
You may:
- Browse and access publicly available content on the website
- Download publications, reports, and documents made available for public access
- Register for EACO events and submit enquiries through provided forms
- Share links to our content for non-commercial, informational purposes
- Access member-restricted content if you are an authorised representative of a member state organisation
4. Prohibited Use
You must not use our website in any way that is unlawful, harmful, or in breach of these Terms. In particular, you must not:
- Use the website for any commercial purpose or for any public or private solicitation without EACO's prior written consent
- Reproduce, duplicate, copy, sell or exploit any portion of the website or its content for commercial purposes
- Attempt to gain unauthorised access to any part of the website, its servers, or connected systems
- Transmit any unsolicited commercial communications, spam, or malicious code
- Interfere with or disrupt the integrity or performance of the website or its infrastructure
- Use automated tools, bots, scrapers or similar technologies to extract data from the website without prior written permission
- Impersonate EACO, its staff, member state representatives, or any other person or entity
- Post, upload or transmit content that is defamatory, offensive, discriminatory or otherwise unlawful
- Use the website in any manner that could damage EACO's reputation or bring EACO or its member states into disrepute
- Attempt to circumvent any security measures or access controls implemented on the website
5. Intellectual Property
The website and all content published on it — including but not limited to text, publications, reports, communiqués, logos, graphics, images, and data — are owned by or licensed to EACO and are protected by applicable copyright, trademark, and other intellectual property laws.
Official EACO publications, conference reports, communiqués, and policy documents may be reproduced for non-commercial, informational, or educational purposes provided that EACO is clearly attributed as the source and the content is not altered or misrepresented.
The EACO name, logo, and associated marks are protected. You may not use them without prior written authorisation from the EACO Secretariat, except as minimally necessary to identify EACO as the source of information you are referencing.
Certain content on our website may be owned by or licensed from third parties. Such content remains subject to the intellectual property rights of the respective owners. EACO makes no claim to intellectual property rights in third-party content.
Any reproduction, redistribution, or commercial exploitation of website content beyond the permissions described above requires prior written consent from the EACO Secretariat.
6. Event Registration
When you register for an EACO event through our website, the following terms apply:
You must provide accurate, complete and current information during registration. EACO reserves the right to reject or cancel registrations that contain false or misleading information.
Registered attendees are expected to conduct themselves in a professional and respectful manner consistent with EACO's inter-governmental character. EACO reserves the right to refuse admission or remove any attendee who behaves in a disruptive, offensive or inappropriate manner.
EACO events may be photographed, recorded and livestreamed. By attending, you consent to your image, voice and likeness being captured and used by EACO for official documentation, reporting and communications purposes.
EACO reserves the right to modify, postpone or cancel any event at its discretion. In such cases, registered participants will be notified as promptly as reasonably practicable. EACO shall not be liable for any costs, losses or expenses incurred by participants as a result of event modifications or cancellations.
Your name, title and institutional affiliation submitted during registration may appear in official conference reports, communiqués and participant lists, which form part of EACO's public inter-governmental record.
7. Disclaimers
The information on our website is provided in good faith for general informational and inter-governmental coordination purposes. EACO makes no representations or warranties of any kind, express or implied, regarding:
- The accuracy, completeness, reliability or timeliness of any information on the website
- The fitness of the website or its content for any particular purpose
- The uninterrupted or error-free operation of the website
- The absence of viruses or other harmful components on the website or any linked external sites
8. Limitation of Liability
To the fullest extent permitted by applicable law, EACO and its officers, staff, member states and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, the website or its content.
9. External Links
Our website may contain links to external websites operated by member state regulators, government ministries, international organisations, and other third parties. These links are provided for convenience and informational purposes only.
EACO does not endorse, control or assume responsibility for the content, privacy practices, or availability of any external websites. Your access to and use of linked sites is governed by those sites' own terms and conditions.
If you wish to link to our website from your own platform, you may do so provided that the link is not misleading, does not imply endorsement by EACO, and directs to the homepage at eaco.int rather than deep-linking to specific pages without prior agreement.
10. User Accounts and Access
Certain areas of the EACO website — including the member portal, working group document repositories and restricted event pages — require authentication. Where you are granted access credentials:
- You are responsible for maintaining the confidentiality of your login credentials
- You must not share access credentials with unauthorised individuals
- You must notify the EACO Secretariat immediately of any suspected unauthorised use of your account
- EACO may suspend or terminate access at any time where there is evidence of misuse or breach of these Terms
- Access is granted in your capacity as an authorised representative of a member state organisation or designated stakeholder and is non-transferable
11. Privacy
Your use of the EACO website is also subject to our Privacy Policy, which describes how we collect, use and protect your personal information. Our Privacy Policy is incorporated into these Terms by reference.
By using our website and services, you consent to the collection and use of your information as described in the Privacy Policy.
12. Changes to These Terms
EACO reserves the right to update or modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Where changes are material, we will provide notice on our website.
Your continued use of the website after the posting of updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of the website.
We encourage you to review these Terms periodically to stay informed of any updates.
13. Termination of Access
EACO may, at its sole discretion and without notice, restrict, suspend or terminate your access to the website or any part thereof if we believe you have violated these Terms or if continued access would be contrary to EACO's mandate or applicable law.
Upon termination, all licences granted to you under these Terms will immediately cease. Provisions of these Terms that by their nature should survive termination will do so, including disclaimer, limitation of liability, and intellectual property provisions.
14. Governing Law and Disputes
As an inter-governmental organisation, EACO operates under a framework established by the East African Community Treaty and related instruments. These Terms shall be interpreted consistently with EACO's inter-governmental status and mandate.
To the extent that national law applies, these Terms shall be governed by the laws of the Republic of Uganda, where EACO's secretariat is headquartered, without regard to conflict of law principles.
Any disputes arising from or related to these Terms or your use of the website shall, where possible, be resolved through good-faith negotiation with the EACO Secretariat. EACO's immunities and privileges under international law are expressly reserved.
15. Contact
If you have questions about these Terms of Use, wish to seek permission for use of EACO content, or need to report a concern regarding the website, please contact us: